Refund Policy

Last updated: 2 August 2026

Bible Quest is operated by Quest for Life. We want families to feel good about their purchase, so every premium pass comes with a 30-day money-back guarantee.

Our 30-day guarantee

If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — for both the monthly pass and the one-time lifetime pass. You do not need to explain why.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request one, visit paddle.net with your order email or receipt, or contact Quest for Life support from the parent dashboard and we will help you raise it. Refunds are returned to the original payment method, typically within 5–10 business days depending on your bank.

Cancelling a subscription

You can cancel a monthly subscription at any time from Parent dashboard → Billing → Manage subscription. Cancelling stops future renewals; your premium chapters stay unlocked until the end of the period you have already paid for.

Other situations

If you were charged in error, charged twice, or something went wrong with your purchase, contact us or Paddle at any time — we will make it right regardless of the 30-day window. Full details of the provider's process are in the Paddle Refund Policy.